IT leaders are at an inflexion point, to make appropriate technological investments, provide value and create a future-ready IT environment. This is achieved in an environment in which technical heterogeneities and complexities have made the introduction of a broad range of IT services possible, which make the cost management, efficient and strategic IT operations time-consuming
Quality Means Doing It Right When No One Is Looking
Kevell gives quality for your application. You know, quality is never an accident; it is always the result of smart effort. The client application can be utilized by us to manage data assets and maintain high data quality standards
Update your information once and kevell lifts your data heavily throughout your entire online assets. The user can add, update or delete data easily and efficiently
Features
Integrated Command Center (ICC) assist with IT service desk and major incident management. Proactive and reactive monitoring support of applications through Network Operating Center (NOC) for 365/24/7 days. L1 Customer support for risk order management during business hours. L2 Technical support (IT) for day-to-day operations and better customer experience. L3 Support for implementation of business changes (RFC’s) and adapted SLA specifications.
Benefits
Best class IT operations: Pre Integrated procedures, structures, resources and best practices to handle IT operations effectively and efficiently. The ITIL V3 aligned processes have enhanced efficiency and efficacy
Reduced time to market by providing high-quality IT services with speed to meet business objectives. Ability to predict and act on dashboards, reports and a monitoring and control framework
